How to Recover Your Points & Membership Tier
π Welcome to our new website!
Weβre so happy youβre here π
As part of our move, we werenβt able to carry over order history, points, and membership tiers automatically.
But donβt worry π β we can transfer your points β and membership tierπ from your old account to your new one!
π Please read the step-by-step guide below carefully, then fill out the form beneath it. Our team will review your request and restore your points and membership tier
β οΈ If you placed an order on our previous website, no worriesβyour order is still being processed and will ship as usual. No action is needed on your end. β οΈ
Step 1. Create a new account
If you would like to restore your previous points and membership tier, you must first create a new account on this website.
Step 2. Submit your old account details (using the form below)
Fill out the "Points & Membership Tier Transfer Submission Form" below with the information from your previous account. This form is required for us to verify and restore your points and membership tier.
Step 3. Verification by our team
Our management team will review your submission. If the information matches your old account, weβll restore your points and membership tier.
Points & Membership Tier Transfer Submission Form
NOTICE: Make sure youβve already created your new account on our website before submitting this form. [CLICK HERE TO REGISTER]
If you have any questions or need further assistance, please feel free to contact our store.
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